We are excited to announce the launch of our new Community Forums, including a completely redesigned forum experience, built from the ground up to better serve your team.

 

Here is why the new forums are a significant step forward:

 

Integrated, High-Security Access: Your security is our priority. By linking your Client Portal and Forum accounts under a single individual login, we have eliminated the need for shared credentials while providing a more secure, personalized experience.

Modern & Intuitive Interface: The new platform is faster, more responsive, and designed for ease of use. With enhanced search capabilities, related-topic suggestions, and advanced formatting tools, finding and contributing to discussions has never been easier.

Tailored Engagement: You are now in complete control of your inbox.

Custom Notifications: Choose to receive real-time updates for specific topics or only when you are mentioned.

Flexible Digests: Stay informed with daily or weekly summaries that keep you up-to-date without the clutter.

Selective Muting: Mute entire categories or sections that aren’t relevant to your role.

Live Updates: Enable browser push notifications to see responses the moment they happe

How to Upgrade (3 Simple Steps)

You don’t need to register from scratch. Just follow the prompts next time you log in:

 

  1. Log in as usual: Use your current Site ID and PIN.
  2. Select your profile: A pop-up will appear. Simply find and select your name from the employee list.
  3. Confirm your details:

If your email is listed: We’ll verify the address on file.

If your email is missing: You’ll be asked to enter your work email address.

 

What Happens Next?

For Executives: If your email is already on file, you will receive an immediate password reset link to finish setting up your account.

For Staff & IT: To ensure security, your request will be sent to your company’s Executive team for approval. Once they click “Approve” in the email they receive, you’ll get a link to set your password.

 

Quick Tips

Keep your Site ID handy: You can still use it for general system access for the time being, but we encourage everyone to transition to their individual email login as soon as possible.

Executives: If you do not have an email address on file, the system cannot automatically upgrade you. Please contact your Main Contact or our Support Team to update your profile.

 

 

For any questions relating to the change, please contact us.

New Community Forums

What our Customers Say

CalcAir's support has always been responsive, and you can submit the actual plan for review if the problem could not be resolved with email or over the phone. 

Philip B. Hale

Philip B. Hale, Cornerstone Retirement

I truly enjoy speaking to the support staff when we need clarification on language to choose in the plan document on a client-by-client basis.  The support staff is highly skilled and are the very best to work with.

Jenniver Takeuchi

Jenniver Takeuchi, President, TSP Associates, Inc.

In over 40 years of doing business with CalcAir, the Pension System supplemented by the Pension Reporter system was always top of the line. We could rely on the software to be current with the constantly changing regulations.

Philip B. Hale

Philip B. Hale, Cornerstone Retirement

The CalcAir product quality and support is consistently outstanding and has exceeded my expectations for the last 20 years.       

Jenniver Takeuchi

Jenniver Takeuchi, President, TSP Associates, Inc.